These Terms of Use (the “Terms”) are an agreement between you and Speechworks Private Limited (“Speechworks,” “we,” “us,” or “our”). They cover the Speechworks mobile app and related services (the “Services”). They add to Apple’s standard licence agreement (EULA) if you use the app from the App Store, or to Google Play’s terms if you use it from Google Play. Those store terms also apply to your purchases. By creating an account or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
Our Privacy Policy explains how we handle your information, including voice recordings and well-being data.
What Speechworks is, and what it is not
Speechworks is a self-help practice app for adults who stutter. It is not therapy, and it does not diagnose, treat, or cure stuttering or any other condition. It does not replace a speech and language therapist, a doctor, or a mental health professional. If you have concerns about your speech or your health, please see a qualified professional.
Speechworks is not for emergencies. If you are in crisis or thinking about harming yourself, call your local emergency number now, or find a free helpline in your country at findahelpline.com. The app lists helplines for some countries, but it cannot call for help on your behalf.
Who Can Use Speechworks
You must be at least 13 years old, or the minimum age required where you live, to use the Services. If you are under 18, or under the age of majority where you live, you need a parent or guardian to agree to these Terms and to approve any purchase.
Your Account
You sign in with Google, Apple, or Facebook. You are responsible for keeping access to that sign-in secure and for what happens under your account. Tell us at contact@speechworks.app if you think someone else has used it.
You can delete your account at any time from within the app (Settings, then Delete Account). The account deletion page explains what is deleted.
Programs You Buy
Programs are one-time purchases. When you buy a program, you can use it for as long as Speechworks runs the Services. There is no further charge for a program you have bought, and it is not taken away if you stop a membership.
Purchases are made through the Apple App Store or Google Play and are charged to your store account. The price you pay is the one the store shows at checkout. Your purchase is linked to your Speechworks account, and you can restore it on a new device by signing in to the same account.
If a Program Is Retired or the Service Ends
Retired programs. We may stop selling a program. If you bought it before then, you keep access to it for as long as the Services run. We may correct or update a program’s content, but we will not take away a program you have bought.
If the Services end. If we decide to shut down the Services, we will tell you in the app and by email at least 30 days before they close. After that date, programs, credits, and memberships can no longer be used. We will stop renewing memberships before the closing date, so you are not charged for a period the Services will not cover. Refunds follow the rules of the store you paid through (see section 6).
Membership and AI Call Credits
Membership is an auto-renewing subscription, billed monthly or yearly through the Apple App Store or Google Play. It renews automatically at the end of each period, at the price the store showed you, unless you cancel at least 24 hours before the period ends. You can cancel at any time in your App Store or Google Play subscription settings. Deleting the app or your Speechworks account does not cancel a subscription. When you cancel, membership stays active until the end of the period you have paid for.
If a free month of membership comes with your first program purchase, it ends on its own at the end of that month. It does not renew and you are not charged for it.
AI call credits are used up when you take an AI practice call. They have no cash value and cannot be transferred.
We plan to add more benefits for members over time.
Refunds
Because every purchase goes through Apple or Google, refunds follow the rules of the store you paid through, and the store decides each request. You can ask Apple for a refund at reportaproblem.apple.com and Google through your Google Play order history. Nothing in these Terms limits any right to a refund you have under the consumer law where you live.
AI Practice Calls
Some practice uses AI. The voice you talk to in a practice call is generated by a computer. It is not a person. We use Speechworks guardrails to guide what it says, but AI output cannot be fully predicted, and it can say things that are wrong, odd, or unhelpful. Do not rely on it for advice about your health, money, legal matters, or safety. If something it says worries you, please tell us at contact@speechworks.app. We will look into it.
Buddies and Shared Content
If you connect with a buddy, be kind. Do not use Speechworks to harass, threaten, or mislead anyone, to share anything unlawful, or to share another person’s private information. We may remove content and suspend or close accounts that break these rules. You can block a buddy and report content from within the app.
Your Content
Your recordings, notes, and other content stay yours. You give us permission to store and process them only as needed to run the Services for you, as described in the Privacy Policy. We do not sell your content, and we do not use your voice or health-related information for advertising.
Our Content
The programs, exercises, text, audio, video, and design of Speechworks belong to us or to the people who licensed them to us. You may use them for your own personal practice. You may not copy, resell, or publish them, or try to extract the app’s code or content.
Acceptable Use
- Do not try to break, overload, or get around the security of the Services;
- Do not use automated tools to access the Services;
- Do not use another person’s account; and
- Do not use the Services in a way that breaks the law.
Disclaimers
We work to keep Speechworks useful and available, but we provide the Services “as is” and cannot promise they will always be available or free of errors. We do not promise any particular result from using them, including any change in how you speak.
Limitation of Liability
To the extent the law allows, Speechworks is not liable for indirect or consequential loss arising from your use of the Services, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or your rights as a consumer where you live.
Ending These Terms
You can stop using the Services and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these Terms. If we close your account for any other reason, we will tell you why where we are allowed to.
Changes to These Terms
We may update these Terms. When we do, we will change the “Last updated” date above, and for significant changes we will tell you in the app before they take effect. If you keep using the Services after that, the updated Terms apply.
Governing Law
These Terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute about them. If you live outside India, this does not take away any protection you have under the consumer law of the country where you live.
Contact Us
Questions about these Terms? Contact us at contact@speechworks.app.
Grievance contact. If you have a complaint about the Services or about content shared in them, write to our grievance contact at mayank@speechworks.app. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
Questions? Reach us at contact@speechworks.app
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